We are pleased to announce that West Creek Animal clinic is launching 2 helpful and educational support features for our clients on our website.

First, we are excited to announce the launch of a new Client Education Library on our website. With this searchable database, you’ll enjoy 24/7 access to educational materials about thousands of medical conditions that affect your pets, written by specialists in veterinary medicine providing you reliable information.

Second, we have added “Ask Eddie” our new intelligent chatbot to our website as well. We know how stressful it can be when your pet isn’t acting like themselves. Is it something minor—or a reason to head to the vet right away?
Here is where Ask Eddie comes in:
- Ask any question about your pet’s symptoms, behavior, and history
- It will help you understand whether the issue seems urgent, needs a vet visit soon, or may be monitored at home
- It provides peace of mind by guiding you toward the next best step
We are SO happy to continue to provide care to the dogs and cat of the Richmond area, and will continue to take steps to help provide the best treatment for our patients. Let us know what you think of our new features, they are going live today!
Dr. Minch and the team at West Creek Animal Clinic.